Privacy Policy

Effective Date: 15/May/2026

This Privacy Policy (“Policy”) describes how Unjob.ai (“Unjob”, “Platform”, “we”, “our”, or “us”) collects, uses, stores, processes, shares, and protects user information when accessing or using the Platform.

By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1. Scope

This Policy applies to:

freelancers,
hiring parties,
clients,
buyers,
creators,
visitors,
and all users interacting with the Platform.

2. Information We Collect

2.1 Account Information

We may collect:

full name,
email address,
mobile number,
username,
password,
profile photo,
social media handles,
company details,
billing information,
and other account-related details.

2.2 KYC & Verification Information

To maintain trust, security, fraud prevention, and marketplace integrity, KYC (Know Your Customer) verification may be mandatory for certain Platform activities.

Users may be required to submit:

government-issued identification,
PAN card,
Aadhaar card,
GST details,
business registration documents,
bank account details,
tax information,
selfies or identity verification images,
or other verification documents.

KYC verification may be mandatory for:

receiving bookings,
listing services,
creating custom job openings,
withdrawing earnings,
accessing hiring features,
or participating in high-value transactions.

Unjob reserves the right to:

approve or reject verification requests,
request additional documentation,
temporarily restrict accounts,
or suspend users who fail verification checks.

3. Transaction & Payment Information

We may collect information related to:

payments,
subscriptions,
withdrawals,
invoices,
transaction history,
payout information,
and payment gateway responses.

Payment information may be processed by third-party payment providers and banking partners.

Unjob does not store full card details or sensitive banking credentials unless legally required.

4. Communication Data

We may collect and process:

chats,
support tickets,
attachments,
project files,
delivery submissions,
reviews,
and platform communications.

Chat Retention Policy

Project-related chats and communication records may be automatically deleted within 7 days after project completion.

Users are advised to download or securely store any important files, conversations, approvals, or references before project completion.

Once deleted:

Unjob may not be able to recover such communications,
and such deleted data may not be available for dispute resolution or support purposes.

Certain records may still be retained for:

fraud prevention,
legal compliance,
tax obligations,
security monitoring,
enforcement actions,
or regulatory requirements.

5. Device & Technical Information

We may automatically collect:

IP address,
browser type,
operating system,
device identifiers,
cookies,
app usage data,
log files,
analytics information,
and session activity.

6. How We Use Information

We may use collected information to:

operate and improve the Platform,
facilitate transactions,
process payouts,
verify identity,
prevent fraud,
provide customer support,
personalize user experience,
enforce Platform policies,
communicate updates,
comply with legal obligations,
and maintain security.

7. Sharing of Information

We may share information with:

payment processors,
banking partners,
KYC providers,
cloud hosting providers,
analytics services,
legal authorities,
compliance partners,
or law enforcement agencies where required.

We do not sell personal information to third parties.

8. User-Generated Content & Platform Safety

Information voluntarily shared publicly on profiles, listings, portfolios, reviews, comments, job postings, chats, uploaded files, project submissions, or other user-generated areas of the Platform may be visible to other users and, in certain cases, indexed by search engines.

Users are solely responsible for the content, files, media, links, and information they upload, publish, transmit, request, or distribute through the Platform.

Unjob maintains a strict policy against unlawful, harmful, abusive, exploitative, misleading, or inappropriate content on the Platform.

Users are prohibited from uploading, sharing, selling, requesting, distributing, or promoting content including but not limited to:

NSFW or sexually explicit material,
pornography,
exploitative or abusive content,
hateful or discriminatory material,
violent or graphic content,
illegal products or services,
misleading or fraudulent content,
malware or malicious files,
copyrighted material without authorization,
or any content that may directly or indirectly harm the Platform, its users, or the broader community.

Unjob may use automated systems, moderation tools, filters, artificial intelligence systems, and manual review processes to detect, restrict, remove, moderate, or permanently delete prohibited content.

Certain prohibited content may be automatically removed without prior notice.

Users may also report content, profiles, chats, projects, services, digital products, or uploaded files that violate Platform policies. Upon review, Unjob reserves the right to:

remove content,
restrict visibility,
suspend transactions,
issue warnings,
restrict account functionality,
permanently suspend accounts,
withhold payouts,
or report violations to relevant legal authorities where required.

Unjob reserves sole discretion in determining whether any content violates Platform policies, community standards, operational integrity, or applicable laws.

9. Data Security

Unjob implements commercially reasonable technical and organizational safeguards to protect user information.

However, no digital platform, server, or transmission system can guarantee absolute security. Users acknowledge and accept such risks while using the Platform.

10. Account Suspension & Monitoring

Unjob reserves the right to monitor accounts, transactions, and Platform activity for:

fraud detection,
suspicious activity,
policy violations,
off-platform solicitation,
payment abuse,
or legal compliance.

Accounts may be suspended, restricted, or terminated where necessary.

11. Cookies & Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to:

improve functionality,
remember preferences,
measure traffic,
optimize performance,
and enhance user experience.

Users may disable cookies through browser settings, though certain features may become unavailable.

12. Data Retention

We retain information only for as long as reasonably necessary for:

operational purposes,
legal compliance,
tax obligations,
fraud prevention,
dispute handling,
and business requirements.

Certain data may continue to be retained even after account deletion where legally required.

13. User Rights

Subject to applicable laws, users may request:

access to their data,
correction of inaccurate data,
deletion requests,
account closure,
or withdrawal of certain permissions.

Unjob may refuse requests where:

retention is legally required,
fraud prevention is necessary,
disputes are pending,
or enforcement actions are ongoing.

14. Third-Party Services

The Platform may contain integrations or links to third-party services, websites, or tools.

Unjob is not responsible for:

third-party privacy practices,
external websites,
or services not directly controlled by the Platform.

Users should independently review third-party privacy policies.

15. Children’s Privacy

The Platform is not intended for individuals below 18 years of age.

Users under 18 are prohibited from using the Platform without lawful guardian consent where permitted by applicable law.

16. International Data Processing

User information may be processed, transferred, or stored on servers located in different jurisdictions depending on operational requirements and service providers.

By using the Platform, users consent to such transfers where legally permitted.

17. Limitation of Liability

Unjob shall not be liable for:

unauthorized access,
hacking,
data loss,
service interruptions,
third-party breaches,
or indirect damages arising from Platform usage beyond commercially reasonable control measures.

18. Policy Updates

Unjob reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Continued use of the Platform after updates constitutes acceptance of the revised Policy.

19. Contact

For privacy-related concerns, support requests, or legal notices, users may contact: [email protected]